FINANCIAL POLICY
As a courtesy to you, we will submit your insurance. Relevant procedures, x-rays, operative reports, and other documentation will be submitted to your carrier electronically where possible. Some procedures may require submission to your medical carrier first. In this situation, the dental cannot be filed until we receive the medical
EOB(explanation of benefits). We will only file 2 insurance claims per surgery. This can be primary medical followed by dental, or primary dental followed by secondary dental.
It may be possible that certain procedures may be considered "not covered" by your carrier. You may be responsible for these fees. The "usual and customary" fees stated by your carrier may not be the same as our normal fees.
We are participating providers for certain dental plans and will honor the negotiated member fees when appropriate. Our office policy requires some form of payment at the time services are rendered. You will be responsible for any differences between the determined fee and insurance payment.
It may take longer than 60 days to hear from your primary carrier. Unless other arrangements are made, all balances will be due in 60 days. We will do our best to help you through this process. Because there are so many variations in insurance policies and coverage, it is not possible for us to know your coverage. It is your responsibility to know your plan and coverage.
INSURANCE